Privacy Policy

How St Mary’s collects, uses and protects your personal information.

Who we are

St Mary’s Syro-Malabar Mission, Newcastle (“we”, “us”, the “parish”) is a Syro-Malabar Catholic community at 262 Sandgate Road, Shortland NSW 2307. This policy explains how we collect, use and protect personal information when you use our website, My Parish portal and parish services.

Information we collect

We collect only what we need to serve our parish community, for example when you:

  • Register your family or update your details on My Parish
  • Enrol children in catechism or request a sacrament
  • Submit a prayer request, contact form or volunteer sign-up
  • Attend parish events where attendance or photos are recorded
  • Visit our website, where basic technical data such as browser type may be collected through cookies

How we use it

We use personal information to run parish life: to communicate with families, organise sacraments, catechism and events, keep attendance records, respond to enquiries and meet our safeguarding and legal obligations. We do not sell personal information.

Sharing information

We share information only where needed, such as with our diocese for sacramental records, or with trusted service providers who help us deliver our website, email and online payments. Those providers may only use the information to provide their service to us, or as required by law.

Children and young people

We take extra care with information about children and young people. It is used only for catechism, sacramental preparation, events and safeguarding, and is accessible only to authorised parish staff and volunteers.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and to keep it only as long as it is needed. No online system is completely secure, so please take care with your own account details.

Your rights

Under the Australian Privacy Principles you may ask to access or correct the personal information we hold about you, or ask how we have handled it. If you have a concern, please contact us and we will respond as quickly as we can.

Cookies

Our website uses cookies to work properly and to understand how it is used. You can change your browser settings to block cookies, but some features may not work as intended.

Contact us

For privacy questions or requests, email chaplain@stmarysnewcastle.org or call 0411 572 106.

Last updated: 27 October 2026. We may update this policy from time to time.